General Terms and Conditions (GTC)
§1 Scope
(1) These General Terms and Conditions (GTC) apply to the use of the consumer area on our website www.rrfashion.de and for all contracts concluded via this website between us, the
RR Fashion
Represented by the managing director Rudzevicius Henrikas
Lautenbacher Str. 52
74172 Neckarsulm
online@rrfashion.de
and you as our Customers .
(2) All agreements made between you and us in this context shall arise in particular from these General Terms and Conditions, our written order confirmation and our declaration of acceptance of the contract.
(3) With regard to the General Terms and Conditions, the version of the General Terms and Conditions valid at the time of conclusion of the contract shall apply.
(4) Any differing terms and conditions of the customer shall not be recognized unless we expressly agree to them in writing.
(5) Any references to the applicability of statutory provisions are for clarification purposes only. The statutory provisions shall apply even without such clarification, unless they are directly amended or expressly excluded in these Terms and Conditions.
(6) Our services for consumers are exclusively aimed at consumers as defined in Section 13 of the German Civil Code (BGB). Business transactions as an entrepreneur are not permitted on our website.
(7) You can print and/or save these Terms and Conditions. For this purpose, this page can be saved via your browser and/or printed immediately. The Terms and Conditions can also be downloaded as a PDF file from our website.
(8) Your orders placed through our online shop are processed automatically. You will generally be notified of order status via email. Therefore, please ensure that the email address you provide during the ordering process is correct and that you can receive emails from us or from third parties involved in order processing. This is especially important if you use spam filters.
§2 Customer account, registration, account deletion
(1) An order can be placed with or without prior registration.
(2) Registration on our website rrfashion.de , the creation of a customer account, and logging in to it are free of charge. Registration is completed by entering your email address and a password. Activation via email is not required.
(3) There are no rights to the use, technical availability, or further development of our website. Rights to the contractual performance and processing of current orders remain unaffected.
(4) You are obliged to provide truthful information and to make appropriate updates in the event of changes to your personal data if you wish to (continue to) use our services.
(5) You are not permitted to share your login details with third parties. You are obliged to keep these details confidential and to prevent unauthorized use by third parties to a reasonable extent.
(6) Each customer may only hold one customer account at a time. If a customer maintains additional accounts with us, we reserve the right to delete all accounts opened after the initial registration and to exclude the customer from using our services.
(7) You and we may delete your customer account at any time without notice and without giving reasons. To do so, you must send an email to online@rrfashion.de from the email address associated with your customer account, clearly stating your intention to delete the account. Any outstanding legal relationships remain unaffected by the deletion. This applies in particular to orders that have already been placed and are not yet completed.
(8) As part of the deletion of the customer account, your personal data generated here will also be deleted if you have made a corresponding request and there are no legal retention obligations preventing this.
§3 Conclusion of Contract
(1) The presentation and advertising of items in our online shop does not constitute a legally binding offer to conclude a purchase agreement, but serves as an invitation to the customer to submit a binding offer.
(2) The customer can place the selected items in the virtual shopping cart and complete the order via the integrated online order form. By clicking the "Place order" button, the customer submits a legally binding offer to enter into a contract.
(3) We will confirm receipt of the order by means of an automated email. This does not yet constitute acceptance of the offer unless it expressly contains a declaration of acceptance.
(4) The contract is concluded as follows, depending on the chosen payment method: – Credit card (Visa, Mastercard, American Express): The contract is concluded upon debiting of the credit card. – Apple Pay / Google Pay / Shop Pay: The contract is concluded upon confirmation of the payment instruction. – PayPal: You will be redirected to the PayPal website. The contract is concluded after completion of the payment and return to our shop. – Klarna Pay Later: The transaction is processed by Klarna Bank AB. Klarna's terms and conditions also apply ( https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/paylater/ ).
(5) The contract text and the terms and conditions will be sent to you by email. If you have created a customer account, you can view your order there.
(6) The language of the contract is German.
(7) Offers involving quantities not typical for household use, lack of legal age, or impermissible combinations of discounts will not be accepted.
(8) Before submitting your order, you have the opportunity to check and correct all the information.
(9) Due to technical representations, slight color variations may occur.
§4 Delivery / Delivery restrictions, availability
(1) The availability of the goods depends on the information in the respective product description, whereby we reserve the right to make technically caused errors in the information.
(2) The goods will be sent by post to the delivery address you have duly specified during the order process.
(3) Information on delivery times can be found at https://rrfashion.de/versand . The delivery time for deliveries within Germany (mainland) is approximately 2–5 working days. The delivery time for deliveries to other EU countries is approximately 5–10 working days. The delivery time for international deliveries outside the EU is approximately 14 days. The delivery period begins on the day after conclusion of the contract and ends on the last day of the period. If the last day of the period falls on a Sunday or a public holiday recognized in the place of delivery, the next working day will take its place.
(4) Delivery is normally made in one shipment. If your order contains goods with different delivery times, we will combine the goods into one shipment unless we have made a different agreement with you. In the case of a single shipment, the delivery time is determined by the goods with the longest delivery time. In exceptional cases, we may ship the ordered goods in partial deliveries, provided this is reasonable for you.
(5) The shipping risk lies with us (according to law).
(6) If the product you ordered is temporarily unavailable, we will inform you of this immediately in the order confirmation. In the event of a delivery delay of more than two weeks, you have the right to withdraw from the contract. Any payments already made will be refunded immediately. Your statutory right of withdrawal (Section 9 of the General Terms and Conditions) remains unaffected.
(7) Once your order has been packed and dispatched, you will receive a shipping confirmation email from us with the delivery information. You can track the delivery date of the prepared and dispatched goods by entering the respective tracking numbers, which we will provide to you, on the website of the respective supplier.
(8) If the carrier returns the shipped goods to the seller because delivery to the customer was not possible, the customer shall bear the costs of the unsuccessful shipment. This does not apply if the customer effectively exercises their right of withdrawal, if they are not responsible for the circumstances that led to the impossibility of delivery, or if they were temporarily prevented from accepting the offered goods, unless the seller had notified them of the delivery of the goods a reasonable time in advance.
§5 Retention of Title
The delivered goods remain our property until the purchase price has been paid in full.
§6 Prices and Shipping
(1) Our prices in our online shop are final prices and already include statutory VAT. They are exclusive of any applicable shipping costs.
(2) For deliveries within Germany, we do not charge shipping costs for orders over €50. For orders under €50, we charge a flat shipping fee of €3.50. For deliveries to other EU countries, we charge a flat shipping fee of €4.90 for orders under €75; orders over €75 are shipped free of charge. For international deliveries outside the EU, we charge a flat shipping fee of €6.90 for orders under €100; orders over €100 are shipped free of charge. If shipping costs apply, they will be displayed in our order form. These costs are to be borne by you unless you exercise your right of withdrawal.
(3) If we fulfill your order by means of partial deliveries in accordance with Section 4, Paragraph 5, Sentence 2, you will only incur shipping costs for the first partial delivery, if any. If the partial deliveries are made at your request, we will charge shipping costs separately for each partial delivery, if any.
§7 Payment terms, set-off and right of retention
(1) Payment can be made by credit card, Apple Pay, Google Pay, Shop Pay, PayPal or Klarna. Payment is due immediately upon conclusion of the contract.
(3) Klarna's terms and conditions apply and can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/paylater/ .
(4) Set-off is only permitted in the case of legally binding or undisputed claims.
(5) A right of retention may only be exercised in respect of claims arising from the same contractual relationship.
§8 Warranty
(1) Ordered goods may differ slightly from the goods shown, within reasonable limits.
(2) We shall be liable for material and/or legal defects of delivered articles in accordance with the applicable statutory provisions.
(3) The seller does not provide any warranties to the customer in the legal sense, unless such warranties have been expressly agreed upon. Any manufacturer's or seller's warranties are in addition to statutory rights.
§9 Revocation
Consumers have a right of withdrawal under the statutory provisions for distance contracts. You can find details of your right of withdrawal and a sample withdrawal form that you can use at this link.
§10 Redemption of gift vouchers
(1) You can purchase gift vouchers through our online shop, which can only be redeemed in the online shop. We reserve the right to verify the authenticity of the vouchers upon redemption.
(2) These gift vouchers and any remaining balances may be redeemed until the end of the first year following the end of the year in which the voucher was purchased.
(3) Gift vouchers can only be redeemed before the order process is completed. Subsequent crediting is not possible.
(4) Only one gift voucher can be redeemed per order.
(5) Gift vouchers cannot be used to purchase other gift vouchers.
(6) If the value of the goods exceeds the value of the voucher, the difference can be paid using one of the payment methods offered.
(7) The balance of a gift voucher will neither be paid out in cash nor accrue interest.
(8) The gift voucher is transferable.
§11 Liability
(1) In all cases of contractual and non-contractual liability for intent and gross negligence, we shall be liable in accordance with the statutory provisions.
(2) In cases of simple negligence, we shall only be liable for breaches of essential contractual obligations (cardinal obligations) and limited to foreseeable, typical damages.
(3) Liability for damages resulting from injury to life, body or health, under the Product Liability Act and in the case of the assumption of a guarantee remains unaffected.
§12 Copyright/Usage Rights
We hold the copyright and usage rights to all images, films, and texts published in our online shop. Use of these works is not permitted without our express consent.
§13 Final Provisions
(1) The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Mandatory provisions of the state of your habitual residence remain unaffected.
(2) Should individual provisions be invalid, the remainder of the contract shall remain in effect. The statutory provision shall apply in place of the invalid provision.
(3) The EU Commission provides a platform for online dispute resolution: http://ec.europa.eu/consumers/odr/ . We do not participate in dispute resolution proceedings. If you have any questions , please contact us at shop@rrfashion.de